Multilingual Customer Support Agent en Limerick, Limerick, Irlanda

Morgan McKinley (Ireland)

Our client based in Limerick city are seeking a Multilingual Customer Support Agent with one of the following: French, German, Portuguese, Spanish and Italian Language skills to join their team.

You will be responsible for reviewing online posts, monitoring and reviewing discrepancies.

To be successful in this role you will be detail driven and orientated. Dedicate yourself to any task to see through to completion. Posses excellent grammar and punctuation with a keen eye for detail to small even the smallest of errors.

In this role you will not be on the phone, this is reading and reviewing text and requires a high level of attention to detail.

Duties:

  • Review and monitor online data to the specific website.
  • Monitor and categorise posts based on the real time reviews.
  • Raising and noting any discrepancies immediately.
  • Adaptable to a changing schedule and priorities.
  • Ensure each user is maximizing their experience on the site and all post are true and accurate.

Skills:

  • Excellent verbal and written English language skills with one other Language (French, German, Portuguese, Spanish and Italian)
  • Detail orientated with a keen understanding of grammar, spelling, and punctuation.
  • Passionate about digging into a problem and figuring it out.
  • Must have proficient interpersonal skills and be able to work independently.
  • Excellent time management skills, with the ability to adapt to changing priorities.
  • Excellent communication skills with other team members.
  • Constantly driven to improve your area of responsibility.

If you would like to apply for this role. Click apply or call Victoria on <phone number removed> .

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