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EMEA Exchange Support Associate en Granada (GRA1), ES, España

NGA Human Resources

Responsibilities

  • Monitors and manages event failures from inbound and outbound interface results between NGA systems, client or Third Party Vendors. 
  • Determines root cause analysis of failures and work with client, AMO and/or products to eliminate failures (eWS and PEX)
  • Assigns tickets to the appropriate team for correction
  • Supports clients on HRIS system data input (PEX master data failures).
  • Regression, Change Request and New release testing of PEX and eWS
  • Project support during implementation Phase (UAT testing and data mapping configuration, support in process definition)

Business Related Skills

  • Good understanding of HR and payroll processes, practices and associated legislation
  • Understands how the available tools and systems enable the delivery of service excellence
  • Effectively gathers and analyses data. 
  • Good computer skills (MS Office)
  • Good knowledge on payroll systems
  • Promotes using standard practices

Personal skills

  • Interest in HR and/or Administrative Support
  • Excellent written and verbal communication skills in English and other European language
  • Accurate in terms of quality and respect of deadlines
  • Strong sense of integrity with an awareness of confidentiality and diplomacy
  • Ability to organize work and priorities to meet deadlines with limited supervision
  • Ability to work autonomously while having a strong sense of commitment to team and department
  • Good analytical skills and problem solver
  • Collaboration and Teamwork

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Find similar jobs: Payroll and HR operations (en_US), Payroll and HR operations, Paie et opérations RH, Experienced professionals (en_US), Experienced professionals
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