PART-TIME - Customer Service – French/Spanish/German/Italian en Barcelona, Cataluña, España

PART-TIME - Customer Service French or Spanish or German or Italian

For our Customer Service & Sales Team we are currently looking for new team-members to join our colourful and motivated team at DYSON Barcelona,

DYSON the worldwide leader in technology and design and launches exciting new products on a regular basis.



This position is a part-time position for the evening shift. Various shift patterns available (eg. 13:00-22:00 or 17:00-22:00). Part-time available starting from 20h/week up until full-time.



Your tasks

* You will help our customers with all product related questions
* You will help guide our owners in solving problems with their machines
* Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs
* Use a range of tools to interact with owners on email and chat platforms
* You will inform customers about product news and make use of cross-selling/up-selling opportunities



What we expect

* Language skills of one of the following languages on a native level: French or Spanish or German or Italian (both written and spoken), good English understanding
* Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
* You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business

What we offer

* Part-time or full-time schedule (20-39 hours/week, depending on your preference and availability)
* Working schedules from Monday - Friday, 2 Saturdays off every month (extra day off during the week if you work on a Saturday), Sunday always off
* Competitive salary with a generous bonus system (up to 7.200 EUR gross p.a.)
* Intensive training (fully paid) - the training will be two weeks long and you will have to be available full-time for the training (Monday - Friday 09:00-18:00)
* A brand-new office, free coffee and tea, a roof top terrace with a spectacular view and a fantastic team!
* Spanish and English classes, career opportunities within the company



Join us now! We are looking forward to your application!

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